What we collect

When you create an account or place an order, we store your name, email address, and phone number, along with your order history, any cut sheets you build, and your loyalty point balance. That is the information we need to take your order, cut it right, and have it ready when you arrive. If you send us a message through our contact form, we also store your name, email, phone, and message so we can reply. We do not collect anything beyond what the shop needs to serve you.

How we use it

We use your contact details to confirm orders, keep you posted about pickup, and reach you if there is a question about your order or cut sheet. We use your order history and loyalty balance to run the rewards program and to serve you faster at the counter. We do not run ads, we do not use tracking for advertising, and we never sell or rent your information to anyone.

Who handles it for us

Like most small businesses, we rely on a few service providers to run the site. Our website, database, and sign-in system are hosted by Supabase, and the site is served through Cloudflare. When email notifications are enabled, they are sent through Resend. If online card payment is offered, cards are processed by Square, and card numbers go directly to Square and never touch our servers. Passwords are hashed by our sign-in provider and are never stored in plain text. These providers process your information only to provide their service to us.

Your choices

You can see your orders, cut sheets, and points any time from your account page. If you want your contact details corrected, or your account and its data deleted, just ask and we will take care of it. We keep order records as long as we need them for bookkeeping and tax purposes, then they go.

Questions

This policy covers the Three Brothers Meat website. If anything here is unclear, or you want to make a request about your data, call us at (573) 346-5233 and we will sort it out.